Can You Buy a Steam Game Again After Getting a Refund

Perhaps you went a fleck overboard during the latest Steam sale, or realized that your irish potato of a PC tin't handle your new game except on the everyman settings. Any the reason, you lot want a refund from Steam on your recent purchases. Thankfully, Steam has a straightforward and fair refund policy in place.

The simple answer is that you must get to this Steam back up page, sign in, and request a refund within 14 days of purchase. Just in that location are some limits on which games or DLC you can refund, and entirely dissimilar rules for refunding Steam hardware like the Valve Alphabetize. Here's everything you demand to know about Steam'due south refund rules and restrictions.

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How to be refunded for a game on Steam

Oh dear, I snatched up Toki Tori for 90% off, only to call back that I already own it on my Switch! It may but be $0.49, but half a dollar can accept you pretty far during a Steam sale. It's time to get that money back.

1. Log in to Steam Back up in your browser

There is no way to get a refund through your Steam app. You lot must go to aid.steampowered.com and log into your Steam business relationship there. Assuming you have two-gene authentication added — which you really should — y'all'll need to put in your emailed code here as well.

2. Select the game you wish to refund

Along with other account bug, you can select whatever of your previous purchases from the past half-dozen months to request a refund. However, Steam'south policy is to only honor refund requests for games purchased in the by 14 days. It is highly unlikely that a refund request for a game bought a month ago will exist honored, fifty-fifty if you never hit Play in the interim.

iii. Explain your trouble with the purchase

The request course volition inquire for an explanation as to why you desire to cancel your buy. Technically, if you lot fall within the xiv-day window and haven't played the title for more than than two hours, then your refund request will likely be honored no matter what y'all select. It'southward however a good idea to requite a valid reason for the request, but you tin can always just say "My issue isn't listed."

4. SelectI'd like to request a refund and submit your request

You're in the home stretch. Choose the "I'd like to request a refund option," and you'll be able to choose whether you lot want your carte refunded or simply refund the coin to your Steam Wallet. Valve says that certain payment methods don't back up refunds, simply the following methods should:

• PayPal
• Visa
• MasterCard
• American Limited
• Discover
• JCB

Beneath that pick, you will see your previously selected reason y'all demand a refund, simply there volition exist a notes field that allows yous to put in more information.

Valve says that "Even if yous fall outside of the refund rules we've described, yous tin submit a request and we'll have a expect at it." Then if you recall you take a valid refund instance for an ineligible purchase, at present is your hazard to make your argument.

At present, just submit your request and you'll receive a confirmation e-mail that the asking has been received.

five. Wait for confirmation

Steam says that it tries to accolade or reject refund requests inside seven days, but oftentimes they volition respond within the same day. Once they do, y'all'll receive a new confirmation email either manner, so don't worry about watching your banking concern account before then.

Once approved, the refund can take upwardly to seven days to appear in your business relationship, and Steam says that "international payment methods may take longer." All the same, if the request was canonical within 24 hours of the buy, Steam will instead cancel the original transaction, meaning y'all volition no longer encounter the charge or a credit on your account.

If your refund request was denied but you recall you weren't treated fairly, yous can get back to the aforementioned Steam back up page, become through the aforementioned refund steps again, and try to make a better instance for information technology. Your asking "volition be reviewed by some other Valve employee."

Steam refund eligibility rules

Every bit mentioned higher up, the main rule to remember for Steam refunds is that you must submit the application within fourteen days of purchase, and you lot cannot have played the game for more than two hours. Even 121 minutes of tracked playtime is enough for Valve to reject your request.

Withal, at that place are rules for specific categories of purchases, like DLC or in-game downloads, that are worth considering. We've collected all of the information you lot demand to know below on what yous can return and which reasons for returning games are valid.

Refundable content

i. How to refund Steam hardware:The corporeality of time you have to return Steam hardware varies by device: The Valve Index has a fourteen-day render window, while others may extend upwards to 30 days. Regardless, to return them, you lot start by using the same Steam Support steps listed higher up, as your hardware purchases will be listed amidst your game purchases.

Once you declare that you'll be returning your device, Steam volition transport you lot a list of instructions on how to return information technology. You must post the hardware back to Valve within 14 days, and you'll be responsible for the cost of aircraft it. Once Valve ascertains that the hardware is all the same in near-new condition, you'll be refunded for the cost of the device, plus the cost of shipping it to you. If you paid extra for faster aircraft, though, Valve volition just refund for the cost of standard shipping.

two. The clock for pre-ordered purchases starts on launch day: You eagerly pre-ordered a game months ago later on seeing an awesome E3 trailer, just to see gamers panning it online once it actually launched. Not to worry: The rule banning refunds 2 weeks later on purchase doesn't utilize to pre-purchased titles until the game actually goes live.

3. Bundles and gifts are (usually) refundable: Generally speaking, game bundles retain the same fourteen-twenty-four hours, 2-hour limit as individual purchases, except your 2 hours spread across the unabridged bundle. You cannot play an hour in x different games and expect to render them all afterward. One potential exception: Some bundles with nonrefundable DLC may also be nonrefundable, so make sure to check for yourself before buying.

As for gifted games, you (the gifter) tin can only return it until the gift has been redeemed. From that betoken on, only the gift recipient can render them within the xiv-day/ii-hour window. In either case, the coin returns to the original heir-apparent.

4. Lower sale prices are a perfectly valid reason to get a refund: Say you lot purchase a game for full cost, a week earlier it goes on auction. Steam explicitly calls out this scenario every bit a legitimate alibi to refund a game. Submit the asking, and then you'll be able to repurchase it at a discount one time the request is canonical. Withal, if you have a express time to buy information technology on sale, purchase it as a gift at the auction price, wait for the refund to go through, and and so gift the game to yourself.

Nonrefundable content

1. Some DLC is nonrefundable: More often than not, DLC has the aforementioned refund policy as total games, meaning yous can refund it within 14 days if you haven't played the base game for more than 2 hours afterward downloading the expansion. Even if you lot don't play the DLC portion of the game, Steam volition count any gameplay hours against your fourth dimension limit.

Before y'all purchase any DLC, bank check to see if Steam has information technology marked as nonrefundable. Some DLC, similar in-game money or auto-leveling, cannot be reversed in-game, and consequently cannot be refunded.

2. Refunds for in-game purchases vary by publisher: Within Valve games, in-game purchases tin can just exist returned inside 48 hours, and specifically if these purchases take not been "consumed, modified, or transferred." Equally for other publishers, the vast majority of in-game purchases aren't going to exist refundable, and certainly non through Steam's refund portal.

iii. Cheaters don't prosper: Valve specifically says that any gamer that loses access to a game after being caught cheating isn't eligible for a refund.

4. You can't refund Steam keys: This is adequately obvious, but to be thorough, you lot tin can't actuate a Steam key bought from another site, and then refund information technology through Steam. And once the primal is activated, it'due south doubtful that any tertiary-party site that sold it to yous is going to give y'all a refund either.

5. No video refunds: No, you lot can't download a Steam motion picture, watch information technology for one hour 59 minutes, then return it. One time bought, it can't be returned.

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Source: https://www.digitaltrends.com/gaming/how-to-refund-steam-games/

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